Voice Agent Pricing

A complete AI voice agent that answers calls, books appointments, sends WhatsApp confirmations, and follows up on missed enquiries 24/7. Choose the call volume that fits your business.

Same complete feature set in every package.

STARTER

VA Starter

$0.000 / min

Monthly retainer: $249 / mo
Setup fee: $349 one-time setup
Included usage: 1,350 mins/month · ~45 mins/day
Additional usage rate: Additional minutes billed at $0.184 / min

Start with Starter

VA Growth

$0.000 / min

Monthly retainer: $399 / mo
Setup fee: $549 one-time setup
Included usage: 2,700 mins/month · ~90 mins/day
Additional usage rate: Additional minutes billed at $0.148 / min

Choose Growth

BEST VALUE

VA Scale

$0.000 / min

Monthly retainer: $699 / mo
Setup fee: $989 one-time setup
Included usage: 5,400 mins/month · ~3 hrs/day
Additional usage rate: Additional minutes billed at $0.129 / min

Choose Scale

ENTERPRISE

Enterprise Voice

Custom

Monthly retainer: Custom
Setup fee: Custom setup
Included usage: Custom usage, workflows, and integrations
Additional usage rate: Custom per-minute rate

Talk to Sales

Pricing above is in USD. One-time setup fee covers onboarding, voice configuration, calendar integration, and launch. Additional minutes beyond the monthly inclusion are billed at your package per-minute rate. Final scope is confirmed after reviewing your current call volume and service workflows.

Every package includes

All plans include the full AI voice agent system. You are not choosing fewer features. You are choosing the call volume and support level that fits your business.

Call Handling

Answers inbound calls instantly 24/7 with no hold time
Natural human-like voice conversations powered by AI
Full word-for-word call transcript logged per caller
Plain English call summary with outcome badge: Booked, FAQ Answered, or Escalated
Vibe score from 0-100% per call: Cold, Warm-Cold, Warm, Hot intent indicator
Human escalation with full live call context handed over

Appointment Booking

Books appointments autonomously during the call with no human input or confirmation needed
Checks live Google Calendar availability and secures the slot on the spot
Google Calendar integration: all bookings sync instantly in real time
Appointment details captured and logged automatically under the Bookings tab
Reschedule and cancellation handling via voice or WhatsApp follow-up

Post-Call Follow-Up

Auto WhatsApp confirmation sent after every booking with appointment date, time, service, and price
Caller replies visible in dashboard alongside the original call transcript
WhatsApp delivery status shown: Sent, Delivered, Read
Missed call recovery: AI follows up automatically via WhatsApp

Dashboard & CRM

Every call logged with caller number, date, duration, and outcome
Full call transcript and WhatsApp follow-up visible in one place per caller
Dedicated Bookings tab with appointment details: name, contact, date, time, slot, and service
Live appointment board to view, manage, and update bookings by date or status
Full customer directory with caller contact, call history, past bookings, and upcoming bookings
Repeat caller identification: returning customers flagged automatically
Direct CRM sync with Salesforce, HubSpot, Zoho, and more with zero manual entry

Knowledge & Intelligence

Custom Voice Brain trained on services, FAQs, pricing, and policies
Handles FAQs on hours, pricing, availability, location, and more
Smart service recommendations based on caller needs and budget
Update knowledge base anytime: AI learns every change instantly

Operations

Works 24/7/365: never misses a call and never puts a customer on hold
Handles up to around 1,000 simultaneous calls without dropping quality
Customer memory: AI picks up context from previous calls
Monthly call volume and performance report included

Reporting & Analytics

Total calls answered today, this week, and this month
Average call duration and outcome breakdown per period
AI usage minutes tracked daily with limit alerts: Healthy, Approaching, Near Limit
Conversion rate from call to appointment
Peak call hour heatmap to show when customers call most
Full analytics, call logs, and appointment data sync into Salesforce, HubSpot, Zoho, and other CRMs

Support & Control

24/7 direct support from the Kaizen AI team
Business controls all voice scripts, policies, and service knowledge
Private caller data remains fully under client control
Auto support ticket: unresolved calls flagged instantly for human follow-up
Built to turn inbound calls into confirmed appointments or resolved enquiries

Add-On Options

Additional call minutes available at your package per-minute rate
Multi-location support: separate calendars and scripts per branch
Custom voice persona: choose tone, name, and language of your AI agent
Multi-language support available on request
Outbound VA follow-up calls: Coming soon

Compare packages

Every package includes the same complete feature set. The difference is monthly call volume, retainer price, setup fee, and per-minute rate.

Monthly retainer

VA Starter: $249 / mo
VA Growth: $399 / mo
VA Scale: $699 / mo
Enterprise Voice: Custom

Setup fee

VA Starter: $349 one-time
VA Growth: $549 one-time
VA Scale: $989 one-time
Enterprise Voice: Custom

Included minutes

VA Starter: 1,350 mins/month
VA Growth: 2,700 mins/month
VA Scale: 5,400 mins/month
Enterprise Voice: Custom

Approx. daily usage

VA Starter: ~45 mins/day
VA Growth: ~90 mins/day
VA Scale: ~3 hrs/day
Enterprise Voice: Custom

Per-minute rate

VA Starter: $0.184 / min
VA Growth: $0.148 / min
VA Scale: $0.129 / min
Enterprise Voice: Custom

Additional minutes

VA Starter: $0.184 / min
VA Growth: $0.148 / min
VA Scale: $0.129 / min
Enterprise Voice: Custom

Call Handling

VA Starter: Included
VA Growth: Included
VA Scale: Included
Enterprise Voice: Included

Appointment Booking

VA Starter: Included
VA Growth: Included
VA Scale: Included
Enterprise Voice: Included

Post-Call Follow-Up

VA Starter: Included
VA Growth: Included
VA Scale: Included
Enterprise Voice: Included

Dashboard & CRM

VA Starter: Included
VA Growth: Included
VA Scale: Included
Enterprise Voice: Included

Knowledge & Intelligence

VA Starter: Included
VA Growth: Included
VA Scale: Included
Enterprise Voice: Included

Operations

VA Starter: Included
VA Growth: Included
VA Scale: Included
Enterprise Voice: Included

Reporting & Analytics

VA Starter: Included
VA Growth: Included
VA Scale: Included
Enterprise Voice: Included

Support & Control

VA Starter: Included
VA Growth: Included
VA Scale: Included
Enterprise Voice: Included

Add-On Options

VA Starter: Available
VA Growth: Available
VA Scale: Available
Enterprise Voice: Custom

Outbound VA follow-up calls

VA Starter: Coming soon
VA Growth: Coming soon
VA Scale: Coming soon
Enterprise Voice: Custom

Voice agent pricing comparison for VA Starter, VA Growth, VA Scale, and Enterprise Voice packages.
Feature / Detail	VA Starter	VA Growth	VA Scale	Enterprise Voice
Monthly retainer	$249 / mo	$399 / mo	$699 / mo	Custom
Setup fee	$349 one-time	$549 one-time	$989 one-time	Custom
Included minutes	1,350 mins/month	2,700 mins/month	5,400 mins/month	Custom
Approx. daily usage	~45 mins/day	~90 mins/day	~3 hrs/day	Custom
Per-minute rate	$0.184 / min	$0.148 / min	$0.129 / min	Custom
Additional minutes	$0.184 / min	$0.148 / min	$0.129 / min	Custom
Call Handling	Included	Included	Included	Included
Appointment Booking	Included	Included	Included	Included
Post-Call Follow-Up	Included	Included	Included	Included
Dashboard & CRM	Included	Included	Included	Included
Knowledge & Intelligence	Included	Included	Included	Included
Operations	Included	Included	Included	Included
Reporting & Analytics	Included	Included	Included	Included
Support & Control	Included	Included	Included	Included
Add-On Options	Available	Available	Available	Custom
Outbound VA follow-up calls	Coming soon	Coming soon	Coming soon	Custom

Why every package includes everything

Most agencies hide key voice features behind higher tiers. Kaizen AI keeps the full system available in every package because a voice agent only performs properly when call handling, calendar booking, WhatsApp follow-up, CRM logging, knowledge updates, analytics, and human escalation work together.

Clear answers before you book a demo

Are the features different between packages?

No. Every package includes the same complete feature set. The package only changes call volume, monthly retainer, setup fee, and per-minute rate.

What does the setup fee cover?

The one-time setup fee covers onboarding, voice configuration, calendar integration, and launch.

What happens if I exceed my included minutes?

Additional minutes beyond the monthly inclusion are billed at your package per-minute rate.

Can the voice agent book appointments?

Yes. The voice agent can check live Google Calendar availability, secure the slot during the call, and sync bookings instantly.

Does the system send WhatsApp confirmations?

Yes. After every booking, the system can send an automatic WhatsApp confirmation with the appointment date, time, service, and price.

Can a human take over?

Yes. The AI can escalate calls with full live call context so your team understands what happened before taking over.

Is Enterprise Voice different?

Enterprise Voice is for custom usage, workflows, integrations, multi-location needs, or higher call volumes that require a tailored package.

Can the voice agent make outbound follow-up calls?

Outbound VA follow-up calls are planned as a coming soon feature. The current voice agent package focuses on answering inbound calls, booking appointments, missed call recovery, WhatsApp confirmations, and call follow-up tracking.

Ready to stop missing calls?

Show us your current call volume and appointment workflow. We'll map the best setup, confirm the launch scope, and help you choose the right voice agent package.

kaizenai.dev · hello@kaizenai.dev · +94 77 029 9569

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