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Clinics & Healthcare

Fill appointments without overwhelming your front desk.

AI voice and chat agents that answer patient calls, reply to WhatsApp enquiries, book appointments, send reminders, and follow up automatically.

Lost appointment

Lost appointment requests

Patients move on when no one replies or follows up fast enough.

Missed booking

Missed patient calls

Patients call during busy hours and no one has time to answer.

Staff pressure

Front desk overload

Reception keeps answering the same questions about services, doctors, prices, and availability.

Missed reminder

No-show reminders

Appointments get missed when reminders are not sent at the right time.

Scattered enquiries

Too many channels

Phone · WhatsApp · Website · Instagram · Facebook

Use cases

What your Clinic AI Agent can handle

Tap a card to preview how voice, chat, and WhatsApp follow-ups work together.

Dashboard

Your clinic command centre.

Manage services, view call and chat transcripts, track appointment enquiries, and control what the AI knows from one dashboard.

Kaizen Clinic Dashboard

Calls, chats, appointments, services, and follow-ups in one place.

CallsAppointmentsKnowledge

Service Inventory Manager

Upload clinic services, appointment types, doctor availability, pricing notes, FAQs, and business information so the AI can answer accurately.

Service nameDental cleaning
Doctor or departmentGeneral dentistry
DescriptionRoutine cleaning appointment
Price placeholderFrom $XX
Duration45 minutes
Availability notesWeekdays and selected evenings
FAQ notesPreparation, payment, reschedule rules

Voice Call Transcripts

View full AI voice call transcripts, summaries, and patient intent after every call.

Caller: Patient name

Intent: Appointment request

Audio

Summary: asked about availability, preferred Friday, requested WhatsApp confirmation.

Transcript preview: “I’d like to book a consultation this week if possible...”

Chat Transcripts by Channel

View every patient conversation separately by channel.

WebsiteWhatsAppInstagramFacebook
Book cleaningLogged
Ask opening hoursLogged
Need reminderLogged

Appointment Pipeline

Track appointment enquiries from first contact to follow-up.

New enquiry

Details collected

Appointment requested

Reminder sent

Completed / Follow-up

Conversation Sentiment

Understand patient conversation mood and urgency faster.

PositiveConfusedUrgentUnhappyReady to book

AI Knowledge Control

The clinic controls what the AI knows and can update service or business information anytime.

Services
Doctors
Opening hours
Appointment rules
FAQs
Follow-up instructions

Privacy / Data Control

No private clinic, business, or customer data belongs to Kaizen AI. The clinic keeps control of its services, patient conversations, transcripts, and dashboard data.

Clinic-controlled service, conversation, transcript, and dashboard data.

Outcomes

Built to improve the numbers that matter.

Under 5 sec

average chat response time

24/7

patient enquiry coverage

More

appointments captured

Less

front desk pressure

Fewer

missed calls and forgotten follow-ups

Example metrics shown for demo. Actual results depend on enquiry volume, clinic workflow, booking process, and implementation.

Mini demo

From call to WhatsApp follow-up.

AI Voice Call

Patient calls and asks about an appointment.

AI Response

AI answers naturally, collects details, and confirms the next step.

WhatsApp Follow-up

Patient receives appointment details, reminder, or enquiry summary by WhatsApp.

Clinic growth

Let AI handle routine patient enquiries before your staff gets overloaded.

Answer calls, reply to messages, confirm appointments, and send follow-ups automatically while your team focuses on patient care.