Skip to content
Legal & Professional Services

Capture serious enquiries without giving away your time.

AI chat agents that answer approved service questions, collect enquiry details, qualify leads, book consultations, and hand serious matters to your team with full context.

AI Chat AgentWebsite chatWhatsApp intake

Built for law firms, consultants, accountants, advisory firms, agencies, and service providers.

Voice support available as an add-on for missed calls and consultation booking.

Lost consultation

Lost consultation leads

Serious prospects move on when they cannot get quick answers or book a consultation.

Missed lead

Missed enquiries

Potential clients ask questions after hours and leave when no one responds.

Admin overload

Repeated basic questions

Your team keeps answering the same service, fee, document, and consultation-time questions.

Incomplete intake

Poor intake details

Clients send incomplete enquiries, forcing your team to chase basic information.

Scattered enquiries

Too many channels

Website · WhatsApp · Instagram · Facebook

Use cases

What your Professional Services AI Agent can handle

Tap a card to preview how the AI captures enquiries, qualifies leads, and prepares your team before the consultation.

Dashboard

Your enquiry command centre.

Manage services, view client enquiry transcripts, track consultation leads, and control what the AI knows from one dashboard.

Kaizen Professional Services Dashboard

Services, chats, intake details, consultations, and follow-ups in one place.

ServicesIntakeChatsPipelineKnowledge

Service Knowledge Manager

Upload approved service descriptions, consultation types, FAQs, required intake questions, business information, and follow-up instructions.

Service card

Contract review consultation

Approved intake and booking path for routine service enquiries.

Type

Initial consult

Team

Corporate

Urgency

Staff review

Follow-up

WhatsApp

Service nameContract review
Practice area / departmentCorporate advisory
Required detailsName, contact, service, summary
Approved FAQsFees, process, timing, documents
Follow-up rulesConfirm receipt and next step

Optional Voice Call Transcripts

For firms using voice support, view missed-call callbacks, call summaries, and consultation intent.

Caller: Client name

Intent: Consultation request

Audio

Summary: missed-call callback, service type captured, asks for consultation availability.

Transcript preview: Wants to leave enquiry details before speaking with the team.

Chat Transcripts by Channel

View every professional enquiry separately by channel.

WebsiteWhatsAppInstagramFacebook
Asks about company registrationLogged
Shares consultation preferenceLogged
Requests document checklistLogged

Consultation / Enquiry Pipeline

Track every enquiry from first message to consultation booking and follow-up.

New enquiry

Details collected

Qualified

Consultation booked

Staff review

Closed

Enquiry Sentiment and Urgency

Understand which enquiries need quick team attention.

Ready to bookUrgentConfusedPrice-focusedNeeds professional review

AI Knowledge Control

The firm controls what the AI knows and can update service information anytime.

Services
Consultation rules
Office hours
Approved FAQs
Required intake fields
Handoff instructions

Privacy / Data Control

No private business, firm, or customer data belongs to Kaizen AI. The business keeps control of its service information, client enquiries, transcripts, and dashboard data.

Business-controlled services, client enquiries, transcripts, follow-ups, and dashboard data.

Outcomes

Built to improve the numbers that matter.

Under 0 sec

average chat response time

0/7

enquiry coverage

More

consultation leads captured

Cleaner

client intake details

Less

admin follow-up work

Example metrics shown for demo. Actual results depend on enquiry volume, service type, follow-up process, and implementation.

Mini demo

From enquiry to consultation follow-up.

Website or WhatsApp Enquiry

Client asks about a service or consultation.

AI Intake Summary

AI collects the service needed, contact details, urgency, and short matter summary.

WhatsApp Follow-up

Client receives confirmation, next steps, and consultation information by WhatsApp.

Staff Handoff

The team receives the enquiry summary and transcript before contacting the client.

Professional intake

Let AI handle intake, not professional advice.

Reply to enquiries, collect details, book consultations, and hand serious matters to your team with full context.